Refund policy

We have a 14-day return policy.  This means you must request the return within 10 day of receipt of the item and complete the return within 7 days of return approval.   

To be eligible for a return, your item must be unworn, unused, with tags and liner attached, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@zodiacbikinis.com.  

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. NOTE - shipping charges are not refunded.  

You can always contact us for any return question at info@zodiacbikinis.com. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return.  You will automatically be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@zodiacbikinis.com.